Returns & Exchanges
At IQUNIX, we strive for complete customer satisfaction; if you are not entirely pleased with your purchase, you may initiate a return or exchange within 30 days of delivery for most items in their original condition.
Check Eligibility
Ensure your product is in its original packaging with all accessories included and was purchased directly from the IQUNIX official store within the last 30 days.
Submit a Request
Contact our support team at support@iqunix.store with your order number and the specific reason for the return to receive a Return Merchandise Authorization (RMA).
Pack and Ship
Securely package the item to prevent damage during transit and ship it to the provided warehouse address using a trackable shipping service.
Inspection and Refund
Once our quality control team inspects and approves the returned item, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing